If there is anything constant online, it is change. Whether we are talking about the speeds we access information, the number of websites and social media platforms out there, the programming code we use to build and view a site, or just plain what a site looks like, everything is always in
Do you and your business use Facebook to reach customers and potential customers? If not, you certainly should be. Whether or not you spend much time on the largest social media site or not personally, statistics show that 1 out of every 5 minutes most of us spend online is spent on
We all make assumptions about who reads our business emails and when our customers react best and to what. Many of us have measured audiences and tested emails to see what works and what doesn't. We still run into customers who have a lot of assumptions about email marketing, mostly from hearsay.
Did you know that 49% of consumers buy a product based on a positive social media post? That's up from 20% from just 3 years ago.In 2013 some 46 million adults will use some sort of mobile coupon to save a few dollars on a purchase. Is your business participating in this
This being the busiest time for most businesses, customer service tends to lessen. This hasn't gone unnoticed by most consumers. The following is an infographic by the folks at Aspect showing how people care about customer service.More importantly, knowing customer service tends to be lousy this time of year gives you the
