Social media is an easy place to be negative. In many cases you can complain anonymously and it’s very difficult for businesses to counter that negativity, if they even monitor it at all. Social media trolls delight in creating havoc and some delight in trying to get a freebie by registering complaints that have little or no merit. The folks at KunoCreative came up with this infographic that shows how we should deal with the trolls. What do you think of their solutions?
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