If there is anything constant online, it is change. Whether we are talking about the speeds we access information, the number of websites and social media platforms out there, the programming code we use to build and view a site, or just plain what a site looks like, everything is always in
Do you and your business use Facebook to reach customers and potential customers? If not, you certainly should be. Whether or not you spend much time on the largest social media site or not personally, statistics show that 1 out of every 5 minutes most of us spend online is spent on
This being the busiest time for most businesses, customer service tends to lessen. This hasn't gone unnoticed by most consumers. The following is an infographic by the folks at Aspect showing how people care about customer service.More importantly, knowing customer service tends to be lousy this time of year gives you the
Here we are in the middle of the holiday shopping season. What do customers want as they make their selections as to where to purchase from? Turns out, the most important thing on everyone's list is good old fashioned customer service. The technology may have changed dramatically over the last 50 or
Pinterest, the photo-sharing virtual bulletin board is just over 3 years old and is now valued at close to $4 billion. The social media website has over 70 million users. Some companies jumped on the Pinterest bandwagon early. Some still haven't heard of it. We believe it is an asset for many
