10 Steps To Brilliant Social Customer Service

2016-11-09T10:21:10-07:00

We are often engaged with customers and potential customers as to how to interact online to questions and complaints. Far too many companies busy their heads in the sand when it comes to online complaints and end up regretting not following up, even when the complaint has no merit. The folks at

10 Steps To Brilliant Social Customer Service2016-11-09T10:21:10-07:00

The Internet In 100 Years

2016-11-09T10:21:10-07:00

What will the internet look like in 100 years? Who knows? Who knew 100 years ago we would be so connected and able to instantly able to see, chat, and interact with people from all around the world with the touch of a few keys? The folks at WhoIsHostingThis have put together

The Internet In 100 Years2016-11-09T10:21:10-07:00

Mobile At Work

2016-11-09T10:21:10-07:00

Years ago working for a major University, I brought my own notebook computer in as my main computer rather than use the slower one provided by them at the time. Out of several thousand employees, I was alone in using my own PC for work. I was able to take my work

Mobile At Work2016-11-09T10:21:10-07:00

The Year Of Customer Experience

2016-11-09T10:21:11-07:00

There was a time when if you wanted phone service, there was only one place to call. For many of us, so many things we wanted in our lives were controlled by one or two companies. Today, we have a panoply of choices for so many things, whether we choose to buy

The Year Of Customer Experience2016-11-09T10:21:11-07:00

The Art & Science Of Content Marketing

2016-11-09T10:21:11-07:00

Good marketing should always be a balance between information and aesthetics. Being nothing but informative is often boring and being nothing but beautiful doesn't provide the information needed to solicit a sale. The folks at Salesforce and Kapost have put together this infographic on discovering that balance for content marketing. [/fusion_builder_column][/fusion_builder_row][/fusion_builder_container]

The Art & Science Of Content Marketing2016-11-09T10:21:11-07:00
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